Never leave a burning candle unattended. Burn candles out of reach of children and pets.
Always place candles on a heat-resistant, non-flammable base e.g. a glass plate.
Burning candles should be placed in a safe distance to flammable materials such as curtains or dry spruce. Do not place candles on top of each other (e.g. on a Christmas tree).
Keep draughts well away. A candle can only burn evenly and without sooting when the ambient air is still. Extinguish the candle if it is sooting visibly!
If the wick is too long, please shorten it – preferably using special wick scissors.
The ideal wick length is about 10 to 15 mm, depending on the candle. A longer wick may produce soot. The extinguished wick should be shortened carefully by using scissors. If the flame in a burning candle is about to die, the wick is too short. Extinguish the candle and carefully pour off some of the liquid wax.
If the candle burns one-sided, you may gently push over the burning wick to the side. Never bend a cooled down wick – it may break.
Cut off the edge of the candle wall if too high with a sharp knife while the wax is still warm. Do not damage the cup rim, otherwise the liquid wax may run out.
Keep burning candles well apart so that they do not affect each other.
Keep the burning bowl clean. Left overs of matches, wick pieces and other contaminating matters must not be left in the burning bowl.
If possible, always burn a candle until the whole surface around the wick has liquefied. Extinguishing the flame too often at an early stage may cause the candle to form a tunnel and to finally go out.
Extinguish the candle with a candle snuffer or by dipping the wick into the liquid wax. Please straighten the wick afterwards. Never blow out the flame!
The best way to remove wax stains from textiles is to iron it through one or two tissue papers (without steam). If necessary, repeat this until the whole wax is absorbed into the tissue paper. Possible colour residues can be removed by professional cleaning companies.